The pre-paid plans are designed for small to medium-sized businesses or
non-profit organizations that require
comprehensive IT support services without requiring yearly commitments or
monthly payments. Our pre-paid plans will give your company access to SeekZen
System's virtual "IT Helpdesk" at discounted rates without needing to remember
to make monthly payments.
Pre-paid Plan Rates
||Discounts from Service-on-Demand Rate
All pre-paid plans include the following:
- Virtual IT department - we take care of everything, just like
corporate-level IT departments.
Both onsite and remote support via phone, e-mail, and remote control tools.
- Proactive behind the scenes monitoring to keep
your IT infrastructure up to date and secure.
- Helpdesk support for
day-to-day issues regarding desktops, laptops, and mobile peripherals.
Server support and maintenance.
- Network security.
- Project management for any major infrastructure changes - for any
project, we can manage your project and all the key players and
timelines from start to finish.
- Vendor relations
regarding any technology related subjects.
technology recommendations - SeekZen Systems strictly holds a no-resale
policy in order to provide unbiased advice.
- Purchasing assistance -
From beginning to end, we can simplify the confusing and time-consuming
purchasing process for you.
- Website updates and maintenance.
- Productivity solutions.
with putting together Standard Operating Procedures (SOP's).
- Assistance with IT
audits (e.g. - SOX / Sarbanes Oxley compliance)
Pre-paid plan benefits:
- No contracts, long-term commitments, or monthly fees
- Pre-paid hours are available for use up to 3 years from original purchase date.
- Guaranteed 4-business hour response times.
- Emergency support services available 365 days a year.
- All travel times are waived for NS-series clients within the SF Bay Area coverage area.
- Microsoft-certified support engineers - SeekZen Systems is a
Microsoft-certified Small Business Specialist organization.
- Full documentation on every issue.
For additional information, please see our
FAQ's regarding our Outsourced
For questions or to sign up for our Pre-paid IT Support Services, please contact