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Outsourced IT Services
Pre-paid Plans

The pre-paid plans are designed for small to medium-sized businesses or non-profit organizations that require comprehensive IT support services without requiring yearly commitments or monthly payments. Our pre-paid plans will give your company access to SeekZen System's virtual "IT Helpdesk" at discounted rates without needing to remember to make monthly payments.

Pre-paid Plan Rates
Pre-paid Plan Available Hours Discounts from Service-on-Demand Rate
Pre-20 20 23% off
Pre-40 40 27% off
Pre-60 60 32% off

    All pre-paid plans include the following:
    • Virtual IT department - we take care of everything, just like corporate-level IT departments.
    • Both onsite and remote support via phone, e-mail, and remote control tools.
    • Proactive behind the scenes monitoring to keep your IT infrastructure up to date and secure.
    • Helpdesk support for day-to-day issues regarding desktops, laptops, and mobile peripherals.
    • Server support and maintenance.
    • Network security.
    • Project management for any major infrastructure changes - for any project, we can manage your project and all the key players and timelines from start to finish.
    • Vendor relations regarding any technology related subjects.
    • Unbiased technology recommendations - SeekZen Systems strictly holds a no-resale policy in order to provide unbiased advice.
    • Purchasing assistance - From beginning to end, we can simplify the confusing and time-consuming purchasing process for you.
    • Website updates and maintenance.
    • Productivity solutions.
    • Assistance with putting together Standard Operating Procedures (SOP's).
    • Assistance with IT audits (e.g. - SOX / Sarbanes Oxley compliance)

    Pre-paid plan benefits:
    • No contracts, long-term commitments, or monthly fees
    • Pre-paid hours are available for use up to 3 years from original purchase date.
    • Guaranteed 4-business hour response times.
    • Emergency support services available 365 days a year.
    • All travel times are waived for NS-series clients within the SF Bay Area coverage area.
    • Microsoft-certified support engineers - SeekZen Systems is a Microsoft-certified Small Business Specialist organization.
    • Full documentation on every issue.

    For additional information, please see our FAQ's regarding our Outsourced IT plans. 

    For questions or to sign up for our Pre-paid IT Support Services, please contact us.