SeekZen Systems offers ongoing IT support through our Managed IT Services plans
and pre-paid plans. By signing up for one of these options, we become your virtual IT
department.
By doing this, you can count on us to deal with your company's day-to-day computing issues
every day of the year. Your company gains access to corporate-level IT support without paying the high overhead in terms of headcount or training.
Here are a few benefits of our plans:
Access to a wide range of expertise in networking, system administration,
and helpdesk support
- Microsoft-certified staff.
- Over 15 years of experience in the
technology field
- Technical expertise of multiple highly trained support engineers.
- Accurate & unbiased advice and purchasing on all your technology needs -
in order to remain unbiased, we do not resell any products.
IT support services when you need it most
- Available anytime - nights, weekends, and even holidays. This
alleviates the worries of having to find a backup for your IT support
system.
- Guaranteed response times -
all issues are guaranteed to be responded to within 4 business hours, no
matter how small. Most issues are worked on within an hour.
- Emergency paging system for 24-hour support.
- Personalized assistance from people that
understand you and your business.
Provides peace of mind at a rate that fits your budget
- Two types of support plans to fit any budget
.
- Pre-paid- Intended for the small office
or for projects with higher discounted rates.
Our pre-paid plans provide the same level of service and discounted
rates as our NS-series plans, without any yearly commitments or
monthly payments.
- NS-series - Intended for companies with 5 - 100+ employees
who require our most comprehensive support services.
- NS-series plans have a set monthly rate in order to allow
you to budget your IT spending throughout the year.
- All plan hours may be rolled over
month-to-month or year-to-year so you never lose support hours.
- Travel costs are waived under any plan.
- All plans
include discounted hourly rates without any hidden costs. Plans are
discounted up to 46% off!
- Documentation is important - all work performed
is fully documented, along with itemized work statements
monthly.
At SeekZen Systems, we believe that you should not have to worry about
technology while you are trying to grow and maintain your business. Let us maintain your computing infrastructure, so you can concentrate on your core business.
For more answers to your questions, please see our
Frequently Asked Questions.
> Pre-paid plans
>
NS-series plans
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